Enjoy the convenience and ease of Digital Banking services that allow you to manage your accounts, anytime, any place! Giving you the freedom to bank your way!
Bank Your Way
Access your accounts, through our secure website 24/7. Check your account balance, pay bills, transfer funds, reorder check, and more all from the convenience of your PC or laptop. Simply enroll for online banking through our online Sign Up form and a bank Customer Service Representative will reach out to you within 48 hours to verify your identity and complete enrollment.
24/7 telephone banking available at (866) 279-3001. Check your balance, transfer funds, and more.
Make unlimited check deposits on your schedule through our TrailWest Mobile App. For higher volume remote deposits, we offer remote scanner rentals to allow our business customers the ability to deposit multiple checks from their office. For more information on business remote scanners, contact
*Mobile Deposit fees may apply. See our Fee Schedule for more details. All fees waived for accounts with paperless statements.
Monitor transactions on your debit card to prevent unauthorized use or enable transaction controls to prevent fraud on your account with the Shazam Brella App.
Brella allows you to quickly identify fraud with its real-time transaction text or email alerts. If you did not authorize a transaction, you can take immediate steps to stop fraudulent activity or if you misplace your card you can place a freeze on the card, and then unfreeze it once it is recovered. Go to your app store and download Brella to get started today!
Click here for a Brella First Time User Guide for more directions.
Need to Report Fraud on your Debit Card? Contact us at (406) 523-5419. If you notice something during our non-banking hours please contact the SHAZAM Fraud Monitoring Hotline at (866)508-2693
TrailWest Bank Debit cards are compatible with the following Digital Wallets: Apple Pay, Google Pay, and Samsung Pay, as well as wallets on Apple and Garmin wearable devices.
Tired of waiting for the mail and the piles of paper? Get your statement delivered faster by signing up for paperless statement delivery through online banking or the TrailWest Bank Mobile App. Click here for directions to sign up for Paperless Statements.
As a TrailWest Customer you will have access to over 55,000 Surcharge-Free ATMs worldwide, with over 43,000 location in the United States alone. Click here to find an Allpoint ATM near you.
LIVE! (Local Interactive Video Experts) is technology that looks like an ATM but offers so much more! LIVE! combines the speed and convenience of an ATM with the personal touch of working with a TrailWest team member. Simply touch the screen and you will be connected to a local LIVE! team member who can help you with just about any transaction, 7 days a week! From transfers, payments, deposits, and withdrawals, to advanced video chat technology and extended hours, LIVE! accommodates the needs of our busy customers, making life a little easier! Learn more here.
Text or Video Chat with a local TrailWest Customer Service Representative by clicking the chat bubble at the bottom right corner of this page. Representatives are available Monday – Friday, 7 am – 9 pm MST and 9 am – 5 pm MST on Saturdays. When Chat is closed, you can still Contact Us 24/7.
Questions? We have extended hours to help you faster! Call (406) 523-5419 anytime between:
- 7 am – 9 pm MST Monday – Friday
- 9 am – 5 pm MST on Saturdays
You will enjoy friendly service from a local, Western Montana representative.